RETURNS & EXCHANGES

Little Lambs Boutique offer a 14 day maximum exchange policy. A refund is only offered when a garment has been ordered and delivered via the website; any orders purchased through click and collect or in store are exchange only or an option of a credit note. 

 

Covid 19 Returns: Please note that during this current situation we ask for our customer to please message us before anything is returned as our store is currently closed and we will not receive the garment making your returns invalid, and we will be able to provide you with a different returns address.

In case of exchange please return to the address 49 The Green, Southwick, Sunderland, SR5 2HT with a note inside the package stating your reason of return and how you wish for us to resolve this (i.e different size or item) this can differ depending on available stock. Therefore, to avoid disappointment please email us before returning to hold any exchange items until your item reaches us. Please note socks, tights and underwear are non returnable.

 

All items must be returned in their received condition, unworn and in their original packaging. Please pack items well so they don’t get damaged on the way and we recommend you obtain proof of postage. We also are not held responsible for the delivery charge of returning items to store.

For anything else please see our CONTACT PAGE. Thankyou! 

Please note that all items have a 14 day maximum returns policy. Anything past that date can not be exchanged or refunded. We only offer refunds to online delivery orders; that does exclude the click and collect opption which is exchange only.

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